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Privacy Policy

Last updated: September 17, 2025

Introduction

The Cloud Club ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our virtual entertainment services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • • Username and display name
  • • Email address
  • • Profile information and bio
  • • Avatar and customization preferences
  • • Communication preferences

Usage Information

We automatically collect certain information about your use of our services:

  • • Event attendance and RSVP history
  • • Music preferences and listening history
  • • Chat messages and interactions
  • • Technical data (IP address, browser type, device information)
  • • Usage patterns and preferences

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze how you use our services.

How We Use Your Information

We use the collected information for various purposes:

  • • Providing and maintaining our virtual entertainment services
  • • Personalizing your experience and content
  • • Managing events, RSVPs, and community interactions
  • • Sending notifications about events and updates
  • • Improving our services and user experience
  • • Ensuring security and preventing fraud
  • • Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

With Your Consent

We may share your information when you explicitly consent to such sharing.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our services.

Legal Requirements

We may disclose information if required by law or to protect our rights and safety.

Community Features

Some information (like your username and public profile) may be visible to other community members as part of our social features.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • • Encryption of sensitive data in transit and at rest
  • • Regular security assessments and updates
  • • Access controls and authentication measures
  • • Secure hosting and infrastructure
  • • Regular backups and disaster recovery procedures

Your Rights and Choices

You have certain rights regarding your personal information:

Access and Update

You can access and update your personal information through your account settings.

Deletion

You can request deletion of your account and associated data.

Opt-out

You can opt out of certain communications and data collection.

Data Portability

You can request a copy of your data in a portable format.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@thecloudclub.com

Website: thecloudclub.com

Response Time: We aim to respond to all inquiries within 48 hours.

Questions About Privacy?

We're committed to transparency and protecting your privacy. If you have any concerns, don't hesitate to reach out.

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